Skip to main content

Paytm vs Google policy war heating up in India

India’s digital payment wallet Paytm is not happy with the way Google briefly removed its Android app from the Play Store last week. Paytm believes Google’s monopoly over the Android app ecosystem is a major concern for Indian startups.

“I think we are focused on some of the bigger questions that this raises, which is that effectively, Google has a monopoly on the Android ecosystem in India, which is 95% of phone users. And they can basically decide what policies they want to make and how arbitrarily they want to enforce them,” Deora told CNBC.

The remarks from a top Paytm executive Madhur Deora came days after the app disappeared from Google Play Store for allegedly promoting online gambling. Although the app later reappeared on the Play Store, Paytm maintains it did not violate Google’s policies.

Soon after the app was removed from the Play Store last week, Google issued a statement clarifying its position:

“We don’t allow online casinos or support any unregulated gambling apps that facilitate sports betting. This includes if an app leads consumers to an external website that allows them to participate in paid tournaments to win real money or cash prizes, it is a violation of our policies.”

In July, Google’s India-born CEO Sundar Pichai confirmed his plans to invest $4.5 billion in Reliance Jio, India’s major telecom company.